All passengers must be respectful of Cold Lake Transit staff, property and fellow passengers. Harassment, foul language, or any activity which interferes with the operation of Cold Lake Transit or the comfort and safety of passengers and staff will not be tolerated. In accordance with the City of Cold Lake's Transit Services Bylaw, while on a transit bus or while attending any transit property, no person shall:

• Engage in any activity that interferes with the comfort of safety of any other person
• Spit or litter
• Fight
• Behave in a way that causes a safety concern to any other person
• Sell or display any goods or services for sale
• Distribute any printed material or other goods
• Beg or solicit funds
• Sing or play a musical instrument
• Play music or sound through speakers unless headphones are attached
• Smoke
• Consume food or drink (unless it's in a secure container designed for travel)
• Consume alcohol or possess alcohol (unless unopened, in its original sealed container)
• Deface, vandalise, or apply graffiti to any Cold Lake Transit property
• Possess a firearm, weapon or flammable/explosive material

Bicycles must be placed in the bicycle rack on the exterior of the bus and are not permitted inside.

• Make sure the driver knows you are loading/unloading your bike.
• Remove water bottles, tire pumps, or any other loose items that may fall off during transit.
• Lift your bike into the rack, fitting the wheels into the slots.
• Always load/unload your bike from the passenger side of the bus.
• The bicycle owner is responsible for loading/unloading their bike from the bus bike rack. For safety reasons, the driver will not load/unload bicycles, but can give instructions to those who require assistance.