The City of Cold Lake's Utilities department manages connections and billing for water and wastewater services, as well Waste and Recycling collection. To register a new utilities account or for questions about your current account or billing, email utilities@coldlake.com or call 780-594-4494. For maintenance of utility infrastructure including water meters, email infrastructure@coldlake.com or call 780-594-4496.

Sign up for utility e-billing by December 31, 2021 and be entered into a draw to win 1 of 2 Visa gift cards valued at $500! The contest is open to owners of legally-registered properties within the city of Cold Lake. City of Cold Lake employees and those they share a utility account with are not eligible. Utility customers already registered for e-billing will be automatically entered into the draw. See contest details or click below to register for e-billing.

Register for e-billing

Utility Fees

Utility bills include service fees for waste and recycling pickup, where applicable. Invoices for properties in Cold Lake North are sent out on the 15th of each month, while invoices for properties in Cold Lake South are sent out on the 30th of each month. The fees as presented here, are subject to change without notice.

*In effect as of February 1, 2021