There are several options when it comes to paying your utility invoice:

In person:

Payments can be made at City Hall using cash, credit, personal cheque or debit, during regular business hours.  

By mail:

Cheque or money orders payable to "City of Cold Lake" can be mailed to:

5513-48 Avenue
Cold Lake, AB
T9M-1A1

Make sure to include your utility account number to ensure proper allocation of payment.

Online banking:

Search for "City of Cold Lake" and add it as a payee in your online banking to pay your utility invoice online. Use the utility account number found on your invoice as your payee account number. See a sample utility invoice. Utility accounts are unique to the property; if you have moved within the city, you must update your payee account number to the utility account number for your new property.

Preauthorized payment plan:

Residential and businesses customers can pay their utility bills through monthly preauthorized debits to a bank account. Download the Application Form, complete the Online Application Form, or pick up a paper copy at City Hall.

Credit card:

Utility bills can be paid by credit card using OptionPay, a third-party service which collects the funds on behalf of the City of Cold Lake. 

There is a processing fee to pay using this option, which is calculated at the time of payment.  The City does not receive any of the administration fee when this payment method is used.