Municipal Enforcement Frequently Asked Questions

Cold Lake Peace Officers: FAQ

  • What is a Peace Officer? more

A Peace Officer is someone who works to uphold and enforce certain bylaws and regulations in Alberta. We are given certain powers and authority under the Alberta Peace Officer Act and receive appointments from the Ministry of Justice and Solicitor General.

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  • What is the difference between a Peace Officer and a Bylaw Officer? more

A Peace Officer has additional authority to enforce certain Provincial Statutes. A Bylaw Officer can only enforce the Bylaws of a municipality.

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  • My neighbor’s dog is outside and barks for hours during the day, what should I do? more

Have you spoken with your neighbor regarding the barking issue? Some cases the owner does not even realize that the dog is barking due to circumstances such as not being home. Please try and speak to your neighbor first regarding the barking dog issue.
If you have to call the Peace Officers, please make sure to have the address as to where the dog is barking from. At this time we will provide education to the owners in regards to the barking. We will then provide you with a “bark log” to fill out in case the barking continues after we have spoken with the owners. Please indicate the day, time, and length to which the dog was heard barking (this log should be kept for seven (7) days). After the log is filled out, please contact the Peace Officers and they will deal with the matter accordingly.

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Yes, a Peace Officer is authorized to request your identification. If you fail to provide your identification you could be subject to charges and arrest.

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  • There is a vehicle parked in front of my house, not blocking my driveway, however, I always park in the exact same spot. What should I do? more

Even though this may be frustrating, unfortunately, you as a resident do not own the city streets. People may park in front of your house as long as they are not in contravention of any of the City Bylaws.

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  • I have noticed a vehicle parked on the street, in the same spot, for over 72hrs. What can I expect to be done? more

Even though you have noticed the vehicle parked in the same spot for 72hrs, the peace officers still are obligated to do their own investigation. The peace officer will chalk the tires, take pictures, and possibly even attach a notice to the vehicle. Once 72hrs has passed, the officer will return back to the address to see if the vehicle has moved. If the vehicle has not moved, the peace officer will use discretion and ticket or tow the vehicle at this time.

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  • I have a skunk under my deck/in my cat trap, can you come pick it up? more

No, Municipal Enforcement does not deal with wildlife, we only pick up stray cats and dogs. If you have a problem with a wild animal, please contact a Fish and Wildlife Officer, or your local pest control.

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  • Can I make an anonymous complaint about an issue? more

No you cannot. We require your full name, address, and phone number when you make a complaint. Often times when a Peace Officer receives a complaint, the information is incomplete or there is not enough detail given. As part of the Officer’s investigation they will call the complainant and get further information about an issue. This practice also prevents people from using Peace Officers to harass their neighbors when there is a dispute between the two parties, by calling in unfounded complaints.

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  • Does my information get released to the people I am complaining about? more

No it does not. Officers will never release your private information to another person, especially one you are complaining about. There are two exceptions to this rule. If you are required to go to court as a result of a complaint you made, then we are required by law to disclose all information to the defendant. Or if someone makes an application under the Freedom of Information and Protection of Privacy Act for disclosure we may be required to release your information.

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  • Can I only complain about a problem if it is currently happening (like a barking dog, or loud party)? more

You can call in about a problem at any time, regardless of whether or not it is still going on. Peace Officers will still investigate your complaint the same way, and can still contact the offending party to speak about the issue.

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  • Can I have livestock with in the City of Cold Lake?more

No, with in the City of Cold Lake live stock is not permitted. In accordance to Bylaw #535- PL -14 Animal Care and Control, Section 6.5 states that “No person shall keep or harbour any livestock on non-agricultural land within the City”.

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  • Can an Officer enter on to my property without a warrant during an investigation? more

Yes, if a Peace Officer is investigating a complaint then legislation and case law allow them to enter on to your property without a warrant. However, Officers cannot come into your home without the consent of the owner or person in charge of the residence. If possible, Peace Officers will usually try to contact a property owner before going on their property for investigations

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  • Can I report a crime to a Peace Officer? more

While you may certainly make a Peace Officer aware of a situation, ultimately the responsibility for investigating criminal offences falls to the RCMP. If you suspect a crime in progress you should call 911, or if a crime has already occurred contact the Cold Lake RCMP Detachment at 780 594 3301.

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  • What types of tickets do Peace Officers issue? more

Peace Officers issue both Bylaw Infraction Tickets and Provincial Violation Tickets. Bylaw Infraction Tickets are yellow in colour and have the City of Cold Lake logo on them, are usually for parking infractions, and must be paid within 30 days of issue at City Hall. Provincial Violation Tickets are either yellow or pink, are generally for both bylaw and provincial infractions, and all payment options are listed on the back of the ticket.

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  • I found a dog/cat and need someone to come pick the animal up. Can I call the Peace Officers? more

Yes. However, the Peace Officers in Cold Lake can be fairly busy or due to circumstances there may not be an officer on shift during the time you find the animal. Before choosing to catch the animal, please make sure you are available to keep them in your care and control until you can get an officer to come pick up the animal. If you can, please take the dog/cat to the Humane Society before contacting a Peace Officer.

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